PROCESSING TIME: 100% of orders are shipped within 7 - 10 business days. If you would like your order sooner please purchase RUSH MY ORDER in the product catalog. The RUSH MY ORDER puts you at the top of my next days schedule and guarantees you’ll receive your order within 3 business days (limitations apply). *Processing time is based on my current order demand, show schedule, holiday schedule, and other considerations.
*RUSH ORDER LIMITATIONS: One per household up to (6) items.
DOMESTIC SHIPPING: I currently offer shipping through USPS. Shipping charges are based on size and weight and are calculated in real-time by the Carrier during checkout. You will be emailed a shipping confirmation with tracking number once your order has been shipped. After receiving your shipping confirmation email, please allow 24-hours for the Carrier to capture scan your package and update to the most accurate delivery information. Should you have questions about your delivery please contact USPS directly.
INTERNATIONAL SHIPPING: I currently offer international shipping through USPS. International shipping times vary depending location. Expected delivery is approximately 10 - 20 days for First-Class International and 6 - 10 days for Priority International to most locations. You will be emailed a customs number (and or) a tracking number that will serve as the tracking and delivery number. Buyer is responsible for all import duties and VAT in their respective country. Carved Wooden Spoons is not responsible for delays due to customs.
Easy Returns & Exchanges
I want you to be happy with your purchase. If for any reason you are not 100% satisfied with your utensil you may return or exchange your purchase within 30-days from the date of purchase. The item must be mailed back to Carved Wooden Spoons before an refund or exchange can be issued. Click below to print a return label.
THE FOLLOWING ITEMS CAN NOT BE RETURNED OR EXCHANGED
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Laser Printed Items
HOW WILL A RECEIVE MY REFUND?
In most cases your refund will automatically go back to the original form of payment used for the purchase. After your Item(s) have been received, The refund usually takes 2-3 days depending on your bank.
CONDITION OF RETURN
The item should be returned close to original condition.